Delivery and Carriage Information.
UK Mainland
For orders over £200.00 ex VAT carriage is free. Up to £200.00 carriage is £10.00
Tracking
When our carrier collects your parcel it is scanned into their system, you will receive an email notification that your goods are on the way along with a 1 hour delivery slot. This service is not available when goods are shipped on a pallet.
Other Destinations
Most of our export customers from outside the EU use their own shipping agents, but we’re happy to arrange quotes or put you into direct contact with some of our recommended shipping companies. Just contact us and we’ll be happy to discuss your requirements
Lead Times
UK (only) lead times are usually 2 weeks, sometimes quicker but can also be longer from September to Christmas. Overseas lead times are longer as the orders are usually much bigger pallet sized orders. You can check the current lead times on the right hand panel.
Payment by Bank Transfer
If you are paying by bank transfer please make sure that you specify to your bank that the amount you are transferring must be the amount to reach our bank and not reduced by currency or bank charges.